Privacy Statement

You are welcome to use the products and services of the STAUFF website (domain name www.stauff.com.cn) (hereinafter referred to as the "Website"), and we will strictly comply with the relevant laws and regulations of the People's Republic of China and take the necessary measures to protect the security of your personal information. In view of this, we have formulated the Privacy Policy of the STAUFF Website (hereinafter referred to as the "Policy"/"Privacy Policy") to help you fully understand that when you use this website: (1) what scope of personal information you need to provide, how to provide and how to manage your personal information; and (2) how we will collect, store, use, transfer, provide and protect your personal information. 

Before you start using this website, please be sure to read and understand this policy carefully and in detail, so that you can make better decisions about how to use this website. Please pay special attention to the text content marked with "bold" or "bold underline" in this Policy, and ensure that you have fully understood and agreed to the corresponding text content before you start using this website。 In addition, please be aware that we may also explain to you the purpose, scope and use of your personal information in special scenarios in the form of website update instructions or instant interactive notifications such as pop-up windows and page prompts, which are all necessary components of this Policy and have the same effect as this Policy.  

You agree that this Policy is a prerequisite for you to browse and use this website, and it also means that you have clearly understood and understood the functions provided by this website and the necessary personal information required for the normal operation of the corresponding functions, and you hereby agree that we will collect, store, use, process, transmit, provide and delete your corresponding personal information based on the purpose for which you can use this website normally. If you need to use additional functions, we will ask you for your consent and authorization to provide other personal information based on your actual use.  

If you have any questions, comments or suggestions about the content of this Policy, you can contact us through the contact information at the end of this Policy. 

Directory 

1. Definitions 

2. Scope of application 

3. Information Collection and Use 

4. Partners involved in the use of data and information, as well as the transfer and disclosure of personal information 

V. Your Rights 

6. Storage of Information 

7. Updates to this Policy 

8. Protection of minors 

9. Contact us 

1. Definitions 

1. STAUFF website: refers to the website with the domain name www.stauff.com.cn, WeChat Mini Program and mobile/computer client.  

2. STAUFF Website Service Provider: means STAUFF Global, STAUFF Deutschland Walter Stauffenberg GmbH & Co. KG.  

3. Personal information: all kinds of information related to an identified or identifiable natural person recorded electronically or otherwise, excluding anonymized information. 

4. Sensitive personal information: Sensitive personal information refers to personal information that, once leaked or illegally used, is likely to cause the personal dignity of a natural person to be violated or the safety of their person or property to be endangered, including information such as biometrics, religious beliefs, specific identities, medical health, financial accounts, whereabouts and tracks, as well as the personal information of minors under the age of 14. 

5. Children: refers to minors under the age of 14. 

6. Device information: including hardware model, hardware serial number, software list, application installation list, software installation list, unique device identification code IMEI, device MAC address, SIM card IMSI information, Android ID, MEID, OpenUDID, GUID, Bluetooth information, broadcast component communication information, ICCID, operator information, sensors (gyroscope, gravity sensor, acceleration sensor, environmental sensor, optical heart rate sensor), clipboard. The actual collection of the product shall prevail. 

7. Service log information: including browsing records, click-to-view records, search query records, favorites, add-to-cart records, transactions, after-sales, attention and sharing information, and publishing information, as well as IP addresses, browser types, telecommunications operators, languages used, date and time of access, and records of the web pages you visit. 

8. Anonymization: refers to the process by which personal information cannot be identified by a specific natural person after processing and cannot be restored.  

9. De-identification: refers to the process by which personal information is processed so that it cannot be used to identify a specific natural person without the help of additional information.  

10. Automated decision-making: refers to the activities of automatically analyzing and evaluating an individual's behavioral habits, interests and hobbies, or economic, health, and credit status through computer programs, and making decisions.  

2. Scope of application 

This policy applies to the products and services offered to you by STAUFF website service providers in the form of websites, mini-programs, client applications and new forms that have emerged with technological developments. 

In addition to the relevant information collection and use activities described in this Policy, this Policy does not apply to other products and services provided to you by other third parties on the STAUFF website, and the privacy policies of other products and services will be separately explained to you by such third parties. 

3. Information Collection and Use 

(1) The purpose of information collection and the type of information 

In order to ensure that you can use this website normally, the following two types of personal information will be collected under different circumstances: 

1. If you refuse to provide the information that you will not be able to use this website normally: In order to enable you to use the basic functions of this website normally and fulfill the obligations stipulated by laws and regulations, you must authorize us to collect and use the necessary information. 

2. If you refuse to provide information that will not be able to use the relevant additional functions normally or affect the user experience, in order to enable you to use the additional functions of this website normally, you can choose to separately agree and authorize or disagree with the information collected and used by us. If you choose not to agree to the provision of such information, it will not affect your use of the basic functions of this website. 

Due to the large variety of products and services provided to you by this website, and the specific product or service scope that different users choose to use may be different, this website will collect and use your information according to the type of product/service you choose, the type of function and the scope of your personal information when collecting and using personal information, so the specific type and scope of personal information that each user needs to provide will be different, please refer to the specific product/service function.  

(2) The specific functions provided by this website and the scope of information to be collected 

1. Non-member web browsing 

When you visit this website as a guest, we will not actively collect your personal information, but based on the automatic interaction of the computer system, your web browser, operating system or time of access to the website and other information will be automatically recorded by our IT system, and this part of the information will only be recorded to ensure that the website system can provide you with the page browsing function normally, and may also be used for the analysis of your user patterns and other automated decision-making processes. 

2. Basic Membership Services 

We provide you with products and services based on your STAUFF website. In order to create a STAUFF website account and become a registered member of this website, you need to provide us with at least your email address, mobile phone number/contact number, membership name and password to be used; If you are entrusted by a company/enterprise/organization to use this website, you should also provide the full name, email address and contact number of the corresponding company/enterprise/organization. If you do not agree to provide the above information, you will not be able to register, log in to the registered member account, and cannot use other website products and services functions other than browsing.  

3. Additional Membership Services 

If you need to use the special additional services or personalized functions of this website, you shall consent to the collection, use and storage of the following information of you according to the timely notification information before the use of the corresponding services or functions: 

Your real name, telephone number, mailing address, company/enterprise/organization, job title, industry, your browsing and search history on this website, purchase transaction orders, nickname and avatar. Among them, the nickname and avatar you set will be publicly displayed on this website.  

4. Identity Verification 

In order to meet relevant legal and regulatory requirements, ensure the authenticity of user identities, realize risk control such as anti-fraud, and ensure the security of systems and services, when you use specific services/functions, we need to collect your relevant information for identity verification, such as: 

【Account Recovery】When you need to retrieve your registered member account, we may collect your identity information, including your real name and ID number, to verify your identity and help you retrieve your registered member account on this website. 

[Real-name/real-person authentication] You need to perform real-name or real-person authentication based on the need to realize transactions of special types of goods or services, apply for membership roles with additional identity authentication requirements (such as content creators), and other scenarios that require verification of users' true identities in accordance with the law (including protecting the rights and interests of minors in accordance with the law, combating telecommunications network fraud, withholding and paying individual income tax, identifying relevant entities in administrative law enforcement or judicial proceedings, and retrieving account passwords). In order to achieve the purpose of authentication, you need to actively provide relevant real identity information (name, certificate number and other certificate information or facial recognition information, which may vary according to the actual situation, subject to the prompts on the page) and authorize us to verify the information through a national authoritative and credible identity authentication agency, and we will record and save the authentication information and authentication results in accordance with the law, which will only be used for the purpose of completing the authentication or other purposes stipulated by laws and regulations, and will not be used for other purposes without your express authorization.  

5. Browse function 

During your visit to this website, you can choose to collect/add/follow/share/like the products, content (graphics, short videos) and content creators you are interested in, and we will collect your operation records for the realization of the aforementioned functions and other purposes clearly notified by us.  

You can view and manage your operation record information through "My" - "Favorites"/"Footprints"/"Follow". 

6. Search function 

During your visit to this website, you can use the search function to find the product or service you need. In order to provide efficient search services, your search content, browsing history and time, search times and time and other search history information will be collected and temporarily stored on your local device for you to view. You acknowledge and agree that the search term information alone cannot correspond to and identify you personally, it is not your personal information, and we have the right to use it reasonably for other purposes.  

7. Personalized recommendation function 

In order to show and recommend more relevant products/services or content to you, and to provide products or services that better meet your needs, we will process and process the aforesaid browsing operation records, search records, legally collected device information, geographic location information, and other information authorized by you for automated decision-making process, so as to provide you with personalized recommendation services. At the same time, we may also provide you with products, services or content options and search results that are not specific to you in accordance with the law. You may refuse the personalized recommendation service of this website in the following ways: 

You can choose to turn off this feature in "My - Settings - Privacy - Recommendation Management - Personalized Content Recommendation Settings".  

8. Shopping cart function 

When you use the shopping cart function, we will collect your add-on information and order information to optimize your shopping experience (such as price reduction/discount reminders, display of frequently purchased products).  

9. Purchase and order management 

When you order specific products and/or services on this website, we will generate an order for you to purchase such products and/or services through the system. During the order placement process, you need to provide at least your consignee's name (real name), shipping address, and consignee's contact number (real phone number).For some special types of products and services, you also need to provide other information necessary for the product or service, such as when it comes to cross-border transactions, you need to provide your identity document information, or if the company is the main purchaser, you should also provide the company's business license to complete customs clearance. You can additionally fill in/select additional information including additional contact numbers, delivery times, etc., to ensure the accurate delivery of goods or services. If you need to issue an invoice, you will also need to provide the invoice title, taxpayer identification number, and the email address where the invoice was received.  

At the same time, the order will contain the information of the products and/or services you purchased, the specific order number, the time when the order was created, the amount you should pay, and your remarks. We collect this information to help you complete the transaction smoothly, ensure the security of your transaction, facilitate your inquiry of order information, provide customer service and after-sales service, and other purposes that we have clearly informed. 

You may order products and/or services for others through this website, and you will be required to provide the aforesaid personal and/or company information of the actual consignee and ensure that the consent of the actual consignee has been obtained.  

In order to facilitate you to understand, query and manage the order information, we will collect the order information generated during your use of our services to show you and facilitate your order management. 

You can view and manage your order information through "My Orders". 

10. Payment and Delivery 

When you purchase goods or services, in order to help you complete or complete the order payment on behalf of others, and smoothly receive the purchased products or services, we or the third party providing the services will collect your order information and delivery information. For details, please refer to "IV. Partners involved in the use of data and the transfer and disclosure of personal information—(1) Partners involved in the use of data—5. Cooperation scenarios—1) Realization of business functions—A. Payment services/B. Logistics services". 

You can check your payment method preferences and bank card binding information through "Me" - "Settings" - "My Payment Methods". 

11. Customer service, after-sales service and dispute resolution 

When you contact us or apply for in-sale, after-sale, or dispute resolution, in order to protect the security of your account and system, we need you to provide necessary personal information to verify your membership status.  

In order to contact you, help you solve the problem as soon as possible, or record the handling plan and results of the relevant problem, we may keep your communication, correspondence/call records and related content (including account information, order information, other information you provide to prove relevant facts, or contact information left by you). If you have an inquiry, complaint or suggestion about a specific order, we will use your account information and order information. 

In order to provide services and improve service quality, we may also use other information about you, including the relevant information you provide when you contact customer service, and the questionnaire response information you send to us when you participate in questionnaires. 

We will use deep learning technology to provide you with intelligent Q&A dialogues, intelligent voice customer service services, and de-identify your communication, communication/call records and related content with us, and use them for intelligent customer service algorithm model training if your identity cannot be identified. During your time in the intelligent customer service, we will give you a prominent reminder. We will continuously improve the service quality of our intelligent customer service based on your intelligent customer service usage records. 

12. Evaluation 

When you evaluate the products and/or services you trade, we will collect your nickname, profile picture, and review content (including the text, pictures, release time and other published content you post) and display them in the review column of the product and/or service display page. 

13. Personal homepage 

Profile display your profile picture, nickname, and more. 

Please note that your use of the Information Posting feature may involve your or others' personal information or even sensitive personal information. Please be more careful about whether you share or even publicly share relevant information when using our services. If the information you publicly release involves the personal information of others, you need to obtain the consent of others before publishing. 

14. Message Notifications 

This website may send you one or more types of notifications at the same time through the contact information you provide when you register as a member or the contact information you provide during the use of products and/or services (such as contact phone number, contact email), such as service notification, identity verification, security verification, and user experience research. We may also use text messages or phone calls to display or pop-up windows to display commercial information about services, functions or activities that may be of interest to you and other product or service information. If you do not want to receive commercial information and other goods or services from us, you can unsubscribe or close it through the unsubscribe method provided in the SMS or email or contact our customer service directly, if you want to turn off the pop-up push information, you can also turn off the "skip" button or related buttons on the pop-up page. 

In order to ensure that you can receive push content normally and avoid missing messages, we use the App auto-start and link launch other App functions. You can choose to enable/disable the notification permission in the "Settings" of your device, or set up the notification notification through "My" - "Settings" - "Message Reminder Settings". 

In addition, when you initiate a customer service inquiry, make a transaction, interact, etc., you will receive the corresponding customer service message in the "Message", and you can enter the corresponding chat page to set up Do Not Disturb. 

15. Additional Services Based on System Permissions 

In order to provide you with more convenient, high-quality and personalized products and/or services, and strive to improve your experience, we may collect and use your personal information by enabling system permissions in the following additional services provided to you. If you do not agree to enable the relevant permissions, it will not affect your use of the basic services of this website, but you may not be able to obtain the user experience brought to you by these additional services.  

You can turn these permissions on or off at any time at your discretion. 

Please note that if you turn on any of these permissions, you authorize us to collect and use relevant personal information to provide you with corresponding services, and once you close any of these permissions, it means that you have cancelled your authorization, and we will no longer continue to collect and use relevant personal information based on the corresponding permissions, nor can we continue to provide you with the services corresponding to the permissions. Your decision to turn off the permission will not affect the collection and use of information previously based on your authorization. 

[Fill in the additional service content according to the actual function of the website] 

16.  Services of Cookies and Similar Technologies 

Cookies and similar device identification technologies are commonly used on the Internet. When you use our services, we may use relevant technologies to send one or more cookies or anonymous identifiers (hereinafter referred to as "cookies") to your device to collect, identify, and store information when you access and use this product. We promise not to use cookies for any purpose other than those described in this Privacy Policy. We use cookies mainly to ensure the safe and efficient operation of our products and services, which can enable us to confirm the security status of your account and transactions, troubleshoot crashes and delays, and help you avoid the steps and processes of filling out forms and entering search content repeatedly. 

At the same time, we may use cookies to show you information or features that may be of interest to you and to optimize your advertising choices. Most browsers provide users with the ability to clear their browser's cache data, which you can do to erase your data, modify your acceptance of cookies or reject our cookies. As a result of these changes, you may not be able to use services or features that rely on cookies. 

17. Miscellaneous 

If the information you provide contains personal information of other third parties, you need to ensure that you have obtained legal authorization before providing such personal information to us. 

If we use the information for other purposes not specified in this Policy, or use the information collected for a specific purpose for other purposes, we will obtain your consent in advance. 

Under the premise that it is strictly de-identified by security encryption technology and cannot re-identify a specific individual, we will use the collected data for machine learning, algorithm model training or other data analysis and mining processing to better protect our product experience and assist in business decision-making analysis. 

4. Partners involved in the use of data and information, as well as the transfer and disclosure of personal information 

(1) Partners involved in the use of data and information 

In order to realize the specific functions of this website, it may involve the provision of specific services by our affiliates or other third parties in specific scenarios, please be aware that we adhere to the principles of legality, legitimacy and minimum necessity, the principle of maximizing the user's right to know and decision, and the principle of strengthening security and security in the process of using data and information to cooperate with third parties. 

We may entrust authorized partners to process your personal information in order to authorize partners to provide you with certain services or perform functions on our behalf. We will only entrust them to process your information for the legitimate, legitimate, necessary, specific and explicit purposes of this Policy Statement, and the authorized partners can only have access to the information necessary for them to perform their duties, and we will require them not to use this information for any other purposes beyond the scope of the entrustment through the agreement. If the authorized partner uses your information for a purpose that we have not entrusted, it will separately obtain your consent. For the joint processing of personal information, we will sign relevant agreements with our partners in accordance with laws and regulations and stipulate their respective rights and obligations to ensure that we comply with relevant laws and regulations and protect data security in the process of using relevant personal information. 

This website may involve the use of data information in cooperation with partners in the following service functions: 

1. Payment Services 

In order to complete the order payment, you need to bind [Please fill in the specific payment method/channel] and select the payment method. We will use your registered member account on this website, order payment related information, order security-related equipment information and other necessary information required by anti-money laundering laws in a secure manner or through the interface to [please fill in the company name corresponding to the specific payment channel/channel]. If you choose to have other financial institutions provide you with payment services, your bank card number, expiration date and other necessary information for bank card payment will be used by the corresponding financial institution you choose.  

You can request someone else to pay for you, then you need to provide a third-party payment account and/or mobile phone number such as the payer's [please fill in the specific payment channel/channel].  

In order for us to be informed and confirm your payment progress and status in a timely manner, and to provide you with after-sales and dispute resolution services, you agree that we may collect information related to the payment progress from your selected transaction partner, [please fill in the specific payment channel/channel] or other financial institutions of your choice.  

2. Logistics services 

In order to ensure the smooth, safe and accurate delivery and provision of the products and/or services you purchase, we will disclose the order-related delivery information to the partner [please fill in the name of the logistics company] that provides logistics information systems and technical services for this website, and synchronize the relevant delivery information with the corresponding logistics and distribution entity according to the choice of the product and/or service provider. You understand and agree that the corresponding logistics and distribution entity will inevitably know and use your delivery information for the purpose of completing the delivery.  

In order to provide you with after-sales and dispute resolution services, we need to know and confirm the delivery progress and status in a timely manner, and you agree that we can collect information related to the delivery progress from the logistics-related service providers. 

(2) Transfer of data and information 

If we need to transfer personal information due to merger, division, dissolution, or bankruptcy declaration, we will inform you of the name or contact information of the recipient. The Recipient will continue to comply with this Policy and other legal obligations. If the recipient changes the original purpose and method of processing, it will obtain your consent again. 

(3) Public disclosure 

We will only publicly disclose your personal information in the following circumstances: 

1. Based on your active choice and other separate consents, we may publicly disclose your personal information; 

2. If we determine that you have violated laws and regulations or seriously violated the relevant agreements and rules of this website, or in order to protect the personal and property safety of users of this website or the public from infringement, we may disclose your personal information, including the relevant violations and the measures that this website has taken against you.  

3. If the relevant departments require this website to disclose or disclose your personal information to them in accordance with laws, regulations or regulatory provisions, and if the non-disclosure or disclosure will cause this website to suffer unfair or unreasonable losses or penalties, we will provide your personal information to them in accordance with the public disclosure scope designated by the relevant departments. 

(4) Cessation of operations 

If we cease to operate our products and/or services, we will stop collecting your personal information in a timely manner. We will send you notices of cessation of operations one by one or in the form of announcements, and delete or anonymize the personal information we hold in connection with the products and/or services that have been discontinued. 

(5) Exemption from obtaining your authorization and consent in accordance with law 

Please understand that, in accordance with laws, regulations and national standards, the use of, or the transfer and disclosure of your personal information by the Partner does not require your authorization and consent in accordance with laws, regulations and national standards: 

1. Necessary for the conclusion or performance of a contract according to your requirements: If you purchase products or services through this website, we will share the necessary information related to the transaction in your order information with the provider of the relevant product or service or the operator of the relevant service market on this website according to your choice, so as to realize your transaction, delivery and after-sales service needs. 

2. Necessary for the performance of statutory duties or obligations: We may share your personal information in accordance with the provisions of laws and regulations, the need for litigation and dispute resolution, or the requirements of administrative and judicial authorities in accordance with the law, and the performance of other legal obligations. 

3. It is necessary to respond to public health emergencies or to protect the life, health and property safety of natural persons in emergency situations. 

4. Carry out news reporting, public opinion supervision, etc., for the public interest, and process personal information within a reasonable scope. 

5. Process your personal information that you have disclosed yourself, or other personal information that has been legally disclosed (such as personal information legally disclosed through legal news reports, government information disclosure, etc.), within a reasonable scope. 

6. Other circumstances stipulated by laws and regulations. 

V. Your Rights 

You can access and manage your information in the following ways, and we will respond to your request in accordance with the requirements of laws and regulations: 

(1) Consulting, correcting and supplementing 

You have the right to access, correct and supplement your information in the following ways: 

1. Log in to this website, enter the Home, and enter "My-Settings-Account Information and Account Security"; 

2. Log in to the client of this website and enter "My - Settings - Account and Security"; 

3. Log in to this website and select Contact Customer Service, or log in to the client of this website and select "My - Settings - About Us" to contact customer service. 

(2) Reproduction 

You may copy your information in the following ways: You can make a request to us to copy your personal information by contacting customer service, unless otherwise provided by laws and regulations.  

(3) Deletion 

You can delete part of your information through the path listed in "(1) Review, Correct and Supplement Your Information", or apply for account cancellation to delete all of your information. 

In the following circumstances, you can contact customer service to request us to delete your personal information: 

1. If our processing of personal information violates laws and regulations; 

2. If we collect and use your personal information without your explicit consent; 

3. If our processing of personal information seriously violates the agreement with you; 

4. If the purpose of our processing has been achieved, cannot be achieved, or is no longer necessary to achieve the purpose of processing; 

5. If we stop providing products or services, or the retention period has expired. 

If we decide to respond to your deletion request, we will also notify the subjects who have obtained your personal information from us as far as possible and require them to delete it in a timely manner (unless otherwise provided by laws and regulations, or these subjects have independently obtained your authorization). 

After you or we assist you in deleting the relevant information, we may not be able to immediately delete the corresponding information from the backup system due to applicable legal and security technical restrictions, and we will securely store your personal information and restrict any further processing of it until the backup can be erased or anonymized. 

(4) Change the scope of authorization 

You can change or withdraw the scope of your authorization for us to collect and process your personal information in the following ways: Manage the system permission authorization for the use of the App in "My - Settings - Privacy - System Permissions". 

For the authorization that you cannot directly set through the above methods, you can contact customer service to modify it, but please note that for some types of personal information, such as information necessary to realize the basic functions of this website or information necessary for us to fulfill our obligations under laws and regulations, we may not be able to respond to your request to change the scope of authorization. After you withdraw your authorization, we will no longer process the corresponding personal information. However, your decision to withdraw your authorization will not affect our previous processing of personal information based on your authorization.  

(5) Cancellation of accounts 

You can request cancellation of your account in the following ways: 

1. Submit an account cancellation application in "Account Management - Account Cancellation" on this website or "Settings - Account and Security - Account Cancellation" on the client of this website; 

2. Contact customer service to apply for cancellation of your account. 

After you voluntarily cancel your account, we will stop providing you with products or services, and delete or anonymize your personal information in accordance with the requirements of applicable laws. If it is technically difficult to delete personal information, we will anonymize it or stop processing other than storage and taking necessary security protection measures, unless otherwise provided by laws and regulations. 

(6) Restrain automated decision-making in information systems 

In some business functions, we may only make decisions based on non-human automated decision-making mechanisms, including algorithms. If these decisions affect your legitimate interests, you can contact us through customer service. 

(7) Respond to your above requests 

For you or your guardians, close relatives and other authorized subjects to make the above requests to us, as well as your relevant personal information rights under the laws of the People's Republic of China and other applicable laws, you can contact us through customer service or directly file a complaint with our personal information protection department. We will respond within 15 days. 

In order to ensure the security of your account and the security of your personal information, when you make the above request to us, we may first verify your identity (such as adding account verification, asking you to provide a written request or other reasonable means) before processing your request. 

In principle, we do not charge a fee for your reasonable request, but we will charge a fee at our discretion for repeated requests that exceed a reasonable limit. We may reject requests that are not directly related to your identity, that are repeated without reasonable reasons, or that require too many technical means (such as the need to develop a new system or fundamentally change current practices), pose risks to the legitimate rights and interests of others, or are impractical. 

6. Storage of Information 

(1) Storage period 

We will only retain your personal information for the period necessary to achieve the purposes stated in this Policy, unless there are mandatory retention requirements by law, such as the E-Commerce Law of the People's Republic of China, which requires that goods and services information and transaction information be kept for no less than three years from the date of completion of the transaction.  

We determine the storage period of personal information mainly based on the following criteria: 

1. To complete the purpose of the transaction related to you, maintain the corresponding transaction and business records, and respond to your possible inquiries or complaints; 

2. Ensure the safety and quality of the services we provide to you; 

3. Whether you agree to a longer retention period; 

4. Ensure that we present evidence to the court in possible litigation cases; 

5. Whether there are other special agreements or laws and regulations on the retention period. 

After the retention period has expired, we will delete or anonymize your personal information as required by applicable law. 

(2) Storage location 

In principle, personal information generated or collected by us in the territory of the People's Republic of China will be stored in the territory of the People's Republic of China. However, in order to achieve the purposes specified in this Policy, we may transfer some information overseas on the premise of complying with and complying with the requirements of relevant laws and regulations. We will clearly inform you of the name, contact information, purpose and method of processing, types of personal information, and the methods and procedures for exercising your rights with the overseas recipient, and obtain your separate consent (if applicable). We will take necessary measures such as de-identification processing, encrypted transmission, regular assessment and audit of the recipient's security capabilities, and signing data processing agreements/clauses, and fulfill compliance obligations in accordance with the requirements of relevant laws and regulations, including reporting security assessments to the CAC, applying for personal information protection certification, or entering into a standard contract with the overseas recipient for the cross-border transfer of personal information, and filing with the CAC. 

(3) Storage security 

1. Data protection technical measures 

We have taken reasonable and feasible security measures that comply with industry standards to protect your information from unauthorized access, public disclosure, use, modification, damage or loss of personal information. For example, we use encryption technology to improve the security of personal information, the exchange of data between your browser and the server is protected by SSL protocol encryption, and we provide HTTPS protocol secure browsing methods; We will use trusted protection mechanisms to prevent malicious attacks on personal information; We put in place access control mechanisms to ensure that only authorized personnel have access to personal information. At present, our important information systems have passed the level 3 or above network security level protection assessment. 

2. Organizational measures for data protection management 

We have established an industry-leading data-centric data security management system that revolves around the data life cycle to improve the security of personal information from the dimensions of organization construction, system design, personnel management and product technology. We have established a dedicated department for the protection of personal information. We continuously raise awareness among our employees of the importance of protecting personal information through training courses and examinations. 

3. Response to personal information security incidents 

If our physical, technical or administrative protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, resulting in damage to your legitimate rights and interests, we will promptly activate the emergency plan and take reasonable and necessary measures to minimize the impact on you personally. In the event of a personal information security incident, we will also inform you of the basic situation and possible impact of the security incident in accordance with the requirements of laws and regulations, the measures we have taken or will take to deal with it, suggestions for you to prevent and reduce risks on your own, and remedial measures for you. We will inform you by SMS, telephone, push notification and other reasonable channels, and if it is difficult to inform you one by one, we will take a reasonable and effective way to make an announcement. At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities. 

4. Prevention of account security risks 

When using the services of this website to conduct online transactions, you will inevitably have to disclose your personal information, such as contact information or contact address, to your counterparty or potential counterparty. In addition, you may be able to establish communications, exchange information, or analyze content with third parties through our Services. Please properly protect your personal information, provide it to others only when necessary, and do not trust transactions through other trading tools, so as to avoid information theft or even telecommunication network fraud. 

If you are concerned about the disclosure of your personal information, especially your account or password, please contact our customer service immediately so that we can take appropriate measures according to your application. You can also change your login password in "Me - Settings - Account & Security". 

7. Updates to this Policy 

To bring you a better product and service experience, we continue to strive to improve our products, services and technologies. When new services and business processes change, we may update our Privacy Policy to inform you of the specific changes. However, we will not limit your rights under this Policy without your explicit consent. We will post any changes to this Policy on a dedicated page. 

For major changes, we will also provide more prominent notices (including we will notify you through the Home of this website or provide you with pop-up prompts) to inform you again, and obtain your consent in accordance with the relevant requirements of laws and regulations. 

The material changes referred to in this Policy include, but are not limited to: 

1. The business model of the product has undergone major changes. Such as the purpose of processing personal information, the types of personal information processed, and the way in which personal information is used;  

2. Changes in the subject of privacy policy caused by business adjustments, transactions and mergers and acquisitions, and changes in the original processing purpose and method of processing by the recipient of the new entity;  

3. Changes in the main objects of personal information sharing or public disclosure;  

4. There are major changes in the user's personal information rights and the way to exercise them;  

5. When there is a change in the contact information and complaint channel of the person in charge of handling personal information protection;  

6. When the personal information protection impact assessment report indicates that the existence of the product has a significant impact on the rights and interests of individuals.  

We will also archive previous versions of this Policy on a dedicated page of this website for your review. 

8. Protection of minors 

In the context of e-commerce activities, we presume that you have the corresponding capacity for civil conduct. If you are a minor, we ask you to ask your parents or other guardians to read this Policy carefully and use our services or provide information to us with the consent of your parents or other guardians. 

If you are a child under the age of 14, you need to ensure that you can use our services under the guidance of your guardian only after obtaining the consent of your guardian to ensure your safety when using our services and conducting transactions. 

If you are the parent or other guardian of a child, please pay attention to whether the child is using our services with your authorization and consent. If you have any questions about your child's personal information, please contact our Personal Information Protection Department. 

9. Contact us 

You can contact us and we will respond to your request within 30 days: 

1. If you have any questions, comments or suggestions about the content of this policy, you can contact us through the online customer service of this website;  

2. We have also set up a special department for personal information protection, which you can contact through [shop@stauff.com.cn] (please indicate that it is related to the privacy policy of this website and explain the specific facts), office address: [please fill in the specific address]. Please note that we may not respond to questions that are not related to this Policy or your rights in relation to your personal information.  

If you are not satisfied with our response, especially if you believe that our processing of your personal information has harmed your legitimate rights and interests, you can also seek a solution by filing a lawsuit with a court of competent jurisdiction in the place where the defendant is domiciled. 

In the event of any discrepancy between the two aforesaid versions, the Chinese version shall prevail.